Next Steps

Created with Sketch.

As we all work towards moving post Covid19, its time to start looking closely at your business and what steps you should take to ensure your business can strengthen post the pandemic.

Be aware of upcoming trends so that you can invest only in products which will return you profitable margin and good stock turn over. This will ensure that you stay relevant to your customer and are only spending money where it is necessary for your business. 
Download The Natural Diamond Council Style Guide here.

The state of Retail. A survey conducted by Podium reveals how businesses have adapted and consumers are adjusting to new buying behaviours.
Read the full report here.

Stay up to date with Job Keeper package announcements and changes to time frames.

Job Keeper
Under the JobKeeper payment, businesses impacted by COVID-19 will be able to access a subsidy to continue paying their employees. The Government will provide a fortnightly payment of $1500 per eligible employee until 27 September 2020.

Instant Asset Write Off
The increased instant asset write-off has been extended to 31 December 2020. This means that eligible businesses can continue to invest in assets that cost less than $150,000 each.

Regional Business
The Australian Government has committed more than $4.7 million to provide small regional businesses affected by COVID-19 with access to free and confidential financial counselling.

Communicate with your customers new or revised opening hours. Update your:
- Google Listing
- Website
- Social Media Platforms
- Email Signatures

Build your communication plan for the next month, 3 months and then year. This will inevitably change, however having a plan in place ensure that you are structured about how you use your channels of communication so you don't waste time or money creating content.
For more information visit

Leasing Support

Created with Sketch.

Jones Harley Toole's legal team has written a helpful document regarding new regulations around commercial leasing. They have made this document available for us HERE.
Or Visit Jones Harley Toole.

Guide for Employers

Created with Sketch.

Jones Harley Tool, has compiled a support document to assist employers with new legislation regarding their employees.
Download the guide HERE.
Or Visit Jones Harley Toole.

With so many changes to our working lives, there are a range of significant challenges for employers who are trying their best to keep their staff and look after their wellbeing.
A guide for employers in this time has been compiled by Business SA, please see below.
Download handy guide.

Communicating with your customers

Created with Sketch.

It is now more important than ever to reach out to your customers and let them know you are still in business. Here are some steps to cover to ensure that you look open for business:
- Update your website with open times. 
- Post to your social media 
- Contact customers you are doing work for currently and reassure them that you are still open for business. 
- Send out an email to your database telling your customers what your work situation is.

Government Support

Created with Sketch.

30th March - JobKeeper Package
The Federal Government has announced a wage subsidy package for those who have lost 30% or more of their income through Covid19 effects.
The payment of $1500 per fortnight will be paid to the employer to pass onto the employee. Eligible businesses include Sole Traders with a turn over of less than $1bn who have lost more than 30% of their revenue.
Read more here.
Register your business for more information here.

30th March - 6 Month Moratorium on evictions.

The Federal Government has announced a 6 month moratorium or freeze on rental evictions on residential or commercial leases due to financial hardship from Covid19. 
The government is strongly suggesting businesses and landlords to work together to come to an arangement regarding rent during this time, and is encouraging this by putting in place this moratorium.  

Read more here.

25th March 2020 - Tax Free Payments - Boosting Cash flow
The Federal Government is providing Tax Free payments to small and medium businesses that employ staff. Receive minimum $20,000 to pay employees, bills etc, up to $100,000.
To find out if you are eligible and how to apply, head to the government website here. This page also includes handy examples of how your business can apply, payment details and timings.
Read more here.

24th March 2020 -
State by state analysis of government packages can be found here:
William Buck

23rd March 2020 - Sole Trader - Self Employed
Sole Traders and those struggling financially can also redraw from their super funds. Up to $10,000 each financial year for the next two years. (ie: 2019/2020 and 2020/2021) and these payments will not incur any tax.
Read more here.

The government's Jobseeker Payments which have been modified for the coronavirus, are available for Sole Traders and Self Employed.

Taken from
On 22 March 2020, the Government announced it will provide a temporary Coronavirus Supplement of $550 a fortnight to new and existing income support recipients from 27 April 2020 for six months. People will receive their usual payment plus $550 each fortnight for the six month period.
The Coronavirus Supplement will be provided to people receiving:

  • JobSeeker Payment
  • Sickness Allowance
  • Youth Allowance for jobseekers
  • Parenting Payment Partnered
  • Parenting Payment Single
  • Partner Allowance
  • Sickness Allowance
  • Farm Household Allowance.

Read more here.
Check Services Australia website for information on how you can access payments.

21st March 2020 - Home Loan Freeze
The big 4 banks have announced support for anyone struggling to pay their mortgage. Each of the 4 banks are offering different support, so please check with yours and read the fine print.
The banks involved at this stage are:
Commonwealth Bank
Find out more here.

20th March 2020 - Loan Repayments
The Government along with the Australian Banking Association has announced a relief package for small business. The plan is to defer loan repayments for 6 months.
Find out more here.

ACT Gov Survival Package - Local business and industry.
Find out more here.

VIC Gov Small to Medium Business Package
Find out more here.

12th March 2020 - Stimulus Package

  • A deferral of scheduled loan repayments 
  • Waiving fees and charges  
  • Interest free periods or no interest rate increases  
  • Debt consolidation to help make repayments more manageable.

Find out more here.

Downtime and Relaunch Projects

Created with Sketch.

We have compiled a list of downtime projects for you to get your teeth stuck into so that when things go back to normal, you are ready to go!
Download Here.

Are you ready to Relaunch? Take a look at some of our ideas here to get you started.
Download here!

Keeping you and your customers safe.

Created with Sketch.

How to keep you and your customers safe when taking their jewellery.
Read more here.


Created with Sketch.

If you are not currently protected, individually or for your business, contact Primassure Insurance today! They will walk you through different insurance packages that can protect you, your family, and your business, during this tough time.

To protect your customers, their valuables, and your future business, contact Q Report to work with them and their policies. Their team will work quickly with you to pull together a stunning package, giving your customers peace of mind. 

Financial Support

Created with Sketch.

If you are being financially effected by Coronavirus, please contact your bank to see what support they are offering.
The Australian Banking Association is working with all banks to ensure they look after their business customers, so contact your bank today.

Instant Asset Write Off:
The increased instant asset write-off has been extended to 31 December 2020. This means that eligible businesses can continue to invest in assets that cost less than $150,000 each.

For advice on your financial situation, please contact William Buck in your state. Their team will talk you through what options are available.
Find out more here.

What do the government packages mean?
To find out more about what the government packages mean from a Ray Ditmarsch from Altus Financial, take a look at this webinar run by Q Report and Rami Baron.
Watch here.


Created with Sketch.

At this time when business is not running as normal, take the opportunity to upskill and be even stronger in your offering when this is all over.

Jewellery Training Solutions has provided a range of training packs for free for you to use to learn new skills.
Download some handy guides here:
Box Catch
CAD-CAM Setting
Claw Setting
Friction Fitting
Hinged Locket
Round Basket Setting
Square Bezel Setting
Star Setting
To find out more about Jewellery Training Solutions, please head to their website. 
Student packs are currently offered at 10% off! Click here for more information. 

Marketing Support

Created with Sketch.

In this time of complete consumer disruption, your ability to market your business and your brand is essential. Find here some links to tools and tips to help your business in this time.

Content Creation.
Building content to share your story online is essential in businesses today as consumer behaviour becomes more and more reliant on building relationships and trust with the brands they buy from. Download a Content Creation guide here, to help you build your brand up online.

Your Digital Health.
Have you gone through your online presence to make sure that you have all your bases covered? Go through this handy checklist to see if there might be elements that you're missing.

It is absolutely crucial that you have a website up and running during this time of lock down and self isolation. If you do not have a website, it doesnt need to be complicated. A simple landing page with an image or two and your contact details is a good start.
If you need help building a simple website, please contact:
[email protected]

Professional Development

Created with Sketch.

Achieve your goals and work through elements of your life that challenge you. Take Dan Kuss, professional development coach's, diagnostic test to see which areas of your life you need to focus on.
Take the test here.

Mental Health Support

Created with Sketch.

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. The overwhelming fear of the unknown can cause strong emotions and stress in adults and children.

Find here some articles and website that will support you during this time.
Beyond Blue
Centres for Disease Control and Prevention
Help Guide
SA Health Guide for your mental health while in isolation. 

Further Reading

Created with Sketch.

Department of Health:
Facts sheets.

Jewellery World:
Covid-19: Its effects on our Industry.

Australian Government:
Covid-19 Updates.

Knowing the Symptoms
Video here.

Keep checking back here for more information and support during this time.